Miro uses cookies and similar technologies to collect data from users' browsing activities. 💻
Miro tracks engagement and performance metrics of email communications through a 'clear image' (gif). 📧
Miro may access and exchange customer content and other data with third-party services on the customer's behalf. 🔁
Miro processes contact information that authorized users choose to import when using the services. ☎️
Miro receives other data submitted to their websites or through community participation. 🌐
Miro's customer success team may record video or telephone calls for training and quality assurance purposes. 📞
Miro receives additional data when users request support, interact with social media accounts, or communicate with Miro. ✉️
Miro may receive information about individuals from various parties for cooperation and communication purposes. 🤝
Certain personal data is collected automatically, and if not provided, Miro may be unable to provide services. ⚠️
Miro may use aggregated or de-identified information for any business purpose ❌
Miro processes user-generated prompts as personal data and uses them to generate content or make changes to the board ❗
Miro collects and processes usage metadata about how users engage with Miro Assist ❗
Miro may share limited data with Microsoft for monitoring compliance with codes of conduct ❗
Miro retains customer content according to instructions and applicable law ❗
Miro may retain other data for various purposes even after deactivation of an account ❗
Miro may share and disclose personal data as determined by customers ❌- Users' personal data may be displayed to other authorized users within the Miro platform without explicit consent. 😬
Owners, administrators, and other representatives of the customer may access and modify user's personal data, including exporting activity logs or modifying profile details. 😬
Miro may engage third-party companies to process personal data as sub-processors, but it is not clear how these third parties handle and protect the data. 🤔
Enabling third-party services may grant access to personal data by those services, and Miro has no control over their privacy policies and practices. 😬
Personal data may be shared with developers, partners, and others involved in creating and integrating Miro applications or features. 😐
Information provided in Miro's community forums, including personal data, will be publicly available. 🙁
Personal data may be shared with corporate affiliates, parents, and subsidiaries of Miro. 😬
In the event of a change to Miro's business, personal data may be shared or transferred to third parties involved in such activities. 😐
Miro will comply with requests for personal data if required by law. 😐- Personal data may be disclosed if the company believes it is required by law or legal process. 🔒
The company may use personal data to enforce their rights, prevent fraud, and ensure safety. 🔒
Miro takes the security of personal data seriously but cannot guarantee absolute safety from intrusion by others. 🔒
The company is not responsible for the privacy of information provided to third-party websites. 🔓
Miro does not allow anyone younger than 16 years old to use their services without proper consent. 🔒
Miro may change its privacy policy at any time. - The privacy policy may be changed at any time due to evolving laws or changes to services and business operations. 🔄
Changes to the privacy policy will be posted on the website and users are encouraged to review it. 📝
If there are material changes to privacy rights, additional notice will be provided through email or the Services. ✉️
Users who disagree with the changes can deactivate their account. 🚫
Personal data removal requests should be directed to the relevant customer. 📥
If personal data is shared with third parties outside the European Economic Area, appropriate safeguards will be in place. 🚧
Users have rights under the GDPR, but these rights are not absolute and subject to exemptions. ⚖️
Miro will respond to requests to exercise rights within one month, with the possibility of extending the response period. ⏰
A reasonable fee may be charged for unfounded or excessive requests. 💰
Users can request access to their personal data being processed by Miro. 🔒
Users can request the transfer of personal data to themselves or a third party. ↔️
Users can request the deletion of personal data, with certain exemptions applying. 🗑️- Users can request access to their personal information, but the company may require extra time to respond. (⚠️)
The company will not provide access to personal information if the user's identity cannot be verified. (⚠️)
The company will only disclose information for the 12-month period prior to the request. (⚠️)
If the company cannot comply with a request, the reasons will be explained. (⚠️)
The company will not discriminate against users for exercising their privacy rights. (⚠️)- The privacy policy applies to Miro's online collaboration tools and platform, including mobile and desktop applications, as well as miro.com and other Miro websites. 😐
The privacy policy also applies to interactions such as customer support and the Miro Community, including the processing of any content submitted through the services. 😐
The privacy policy does not apply to any third-party applications or software that integrate with Miro's services, or any other third-party products, services, or businesses. 😐
The customer agreement controls the instance of the services and associated customer content for organizations that have entered into the agreement. 😐
Individuals granted access to an organization by a customer routinely submit customer content to Miro when using the services. 😐- Miro may access and exchange customer content and other data with third-party services on behalf of the customer, according to the agreement with the third-party services and permissions granted by the customer. 😕
Miro processes contact information imported by authorized users with their device or third-party API consent. 😐
Other data is received when submitted to Miro's websites or collected during forums, programs, contests, activities, events, or educational programs hosted by Miro or a vendor. 😐
The customer success team may record video or telephone calls with customers for training and quality assurance purposes. 😐
Additional data is received when submitted to Miro's websites or when contacting Miro for support, interacting with social media accounts, or communicating with Miro. 😐
Miro may receive business data about individuals from various sources for cooperation and communication purposes. 😐- Users may be unable to access the services if they do not provide certain personal data, such as organization setup details. ⚠️
Miro will use customer content according to the customer's instructions and applicable law. ⚠️
Miro will use other data for legitimate business interests, including analyzing usage, preventing errors, and addressing security issues. ⚠️
Miro may use other data to operate the Miro Community, Miro Academy, and Miroverse. ⚠️
Miro may use other data to respond to user requests, comments, and questions. ⚠️
Miro may use personal data as required by applicable law, legal process, or regulation. ⚠️- Miro collects and analyzes user data to develop and improve search, learning, and productivity tools and features. 🔒
Miro uses historical use and predictive models to make suggestions and customize user experiences. 🔒
Miro conducts market and user research, including surveys, to improve services and troubleshoot new products and features. 🔒
Miro may send users various communications, including service updates, transactional emails, and promotional messages. 🔐
Users may receive emails about new product features, recommendations, and promotional communications from Miro, which can be opted-out through unsubscribe links. 🔐
Miro may need to contact users for billing, account management, and administrative purposes. 🔒- User-generated prompts submitted by Users will be processed by AI and machine learning models for generating content or making changes to the board. 📛
Personal data associated with identified or identifiable natural persons may be used for any business purpose if it is aggregated or de-identified. 🆗
Miro uses AI-supported functionalities within Miro Assist to improve efficiency and work with teams, and the Customer Content will be processed by AI. 📛
Some AI and machine learning models used by Miro Assist are provided by third parties. 📛
Miro will not use user data to train the AI models. 🆗- Users' engagement data with Miro Assist is processed by Miro as a data controller for the purpose of preventing errors, addressing security or technical issues, and analyzing usage. 🟢
Miro Assist may share limited data with Microsoft for the above purposes and to monitor compliance with codes of conduct. 🟡
More information on how Miro Assist works and how to disable the AI feature is available in the Help Center. 🟢
Miro retains customer content in accordance with customer instructions and applicable law. The deletion of personal data may result in the deletion or de-identification of an account. 🟢
Miro may retain other data even after account deactivation for legitimate business interests, audits, legal obligations, dispute resolution, and agreement enforcement. 🟡
Miro does not control how customers or third parties choose to share or disclose personal data. 🟢
Miro may share and disclose personal data in accordance with customer instructions and applicable law, and only share with third parties where consent has been obtained. 🟢- The information provided in a community forum, including personal data, will be publicly available. 😬
Miro may share personal data with its corporate affiliates, parents, and/or subsidiaries for business continuity purposes. 😐
Personal data may be shared or transferred during a change to Miro's business, such as a merger, acquisition, or sale of assets, subject to confidentiality arrangements. 😐
Miro may disclose personal data if required by applicable law, regulation, or legal process. 😐
Personal data may be disclosed to protect and defend the rights, property, or safety of Miro, its users, or third parties, including in connection with investigating illegal activity, fraud, or security issues. 😐
Miro takes security of personal data seriously and has received security certifications. 😊- When using the Services and Websites, the user's personal data may be shared with third parties located outside the European Economic Area, with certain safeguards in place. 💀
The user's account may be deactivated if they disagree with changes to the Privacy Policy. 💀
The user's personal data may be processed in accordance with the General Data Protection Regulation (GDPR) if they are based in the European Union. 💀- Users have the right to request access to their personal data. ✅
Users can request the transfer of their personal data in a structured, commonly used, machine-readable format. ✅
Users can request the deletion or removal of their personal data, but there are exemptions where the request may be refused. ✅
The response period for requests may be extended in certain circumstances. ✅
Requests that are unfounded or excessive may be charged a reasonable fee or refused. ✅
Users can exercise their rights by submitting a request via email to privacy@miro.com. ✅
Users have the right to request the correction or updating of their personal data. 👌
Users have the right to request the restriction of processing of their personal data in certain situations. 👌
Users have the right to object to the processing of their personal data based on legitimate interests. 👌
Users have the right to object to the processing of their personal data for direct marketing or profiling purposes. 👌
Users have the right to withdraw their consent for the processing of their personal data. 👌
Users have the right to lodge a complaint with a supervisory authority. 👌
If there is any question about a user's identity when exercising their rights, additional verification may be required. 👌
All points are safe for the user's privacy.- There is no hidden secret or dangerous rule that could harm the user's privacy in this privacy policy chunk. - Right to Know: Users have the right to request information about the collection, use, disclosure, or sale of their personal information over the past 12 months. 🚩