• Zendesk Group collects personal identifiers that can directly identify individuals such as name, email address, postal address, phone number, and device identifiers. 🔍

• Your personal data is shared with affiliates and subsidiaries within the Zendesk Group which includes potential future acquisitions. 🔄

• Disclosure of personal data can be made to third-party service providers including security and platform vendors. 💼

• Personal data is shared with third parties for the completion of transactions, notably credit card processors. 💳

• Zendesk Group can disclose your data with business partners for joint marketing or selling of products and services. 📈

• Personal data can be shared at the direction of the user such as with event sponsors. 🎫

• Disclosure can also occur with professional advisors like lawyers, accountants, auditors. 👨‍💼

• Zendesk Group can disclose your data if involved in a corporate transaction, such as the sale or acquisition of assets. 🏢

• Your commercial information such as preferences, purchase history, and transactional information (including banking details) is collected and can also be shared. 💰

• Internet activity data such as browsing history, search history, and device information are collected and potentially shared. 🖥️

• Companies that operate Cookies and Tracking Technologies, described in Section 5, recipient of shared data which includes marketing and advertising partners. 🍪

Zendesk Group may disclose your personal data if it has received your consent. ✔️ The company uses cookies and other tracking technologies that track your device activity over time and across different devices and websites. 😐

• They do not honor the Do Not Track (DNT) signal from your web browser. 😠
• They maintain your personal data as long as necessary and even after you terminate your relationship with them for business purposes. 😡
• The company may retain your personal data in their systems and records even after the contractual relationship is terminated. 😡
• If the company has no ongoing legitimate business need to process your personal data, they will delete, anonymize or aggregate it but if not possible, they will secure and isolate your data until deletion is possible. 😐
• Their sites and services are not directed towards children under the age of 16 and they claim not to knowingly collect online personal data from children. 🙂
• The policy mentions links to external sites and online services, including those embedded in third-party advertisements, stating they are not responsible for the privacy and data collection policies of such sites. 😮
• In case of questions or complaints, you can contact them via provided email. 🙂- They share user data with advertising partners that can be considered as "sale" or "sharing" under California law, but they do provide an option to opt out of this. 👍

• The right to opt out of "sale" or "sharing" requires two steps - submitting a request via their webform, and disabling advertising cookies and tracking technologies from all devices and browsers the user operates. This might be tedious for users. 😐
• If users block cookies, the company cannot comply with their "right to opt out of sale or sharing" request, potentially leaving some data to be collected and shared. 😮
• Users will need to verify their identities for certain requests. Identity verification might require substantial information including name, email and possibly a signed declaration. 😐
• Authorized agents can exercise Californian data protection rights on behalf of users, but the company might verify the user's identity directly, thereby involving the user in the process anyway. 🤔* The company may share your data with affiliates and subsidiaries within the Zendesk Group, including future acquisitions, which could potentially expand the reach of your data exposure. 🚩

• The company uses service providers, such as security and platform vendors, who will also have access to your data, expanding the risk of data leaks or misuse. 🚩
• Third-party companies necessary for transaction completion, like credit card processors have access to your data, this could potentially be compromised. 🚩
• The company shares your internet activity and device information, such as browsing and search history, with companies that operate cookies and tracking technologies, including marketing and advertising partners. 🔴
• Your geolocation information, based on your IP address or device location, can be collected and shared. This raises concerns for stalking or targeted advertising. 🚩
• In the event of a corporate transaction, such as a sale, acquisition, or merger of the company, your data can be transferred. This could risk exposing your data to unknown and potentially insecure entities. 🔴
• Your data can also be disclosed if you have given consent, requiring you to be diligent in reading and understanding all user agreements and updates. 🚩- The company can de-identify, anonymize, or aggregate your personal data and use it with third parties for any purpose, as long as it's legally permitted. 🚨

• Your personal data can be processed for providing their services, maintaining their business, and for legal, safety, or security reasons. 🟠
• Your health data may be collected and processed for safety purposes during office visits and events. 🚨- The policy states they collect information from other third parties, including social media networks. This means they have access to information you've shared publicly.🧐
• The policy combine information from various sources for their own use, which can mean merging data from your social media usage, browser activity, and more for their needs.🤔
• They use multiple tracking technologies including cookies, and do not honor Do Not Track preferences from web browsers. This raises a concern about persistent online tracking.😨
• The policy does mention maintaining security procedures for data protection, but provides no specific details, leaving users uncertain of how secure their data truly is.😟
• They mention retaining personal data as long as necessary, but also state it may be kept after termination of a company relationship for "legitimate business purposes". This can lead to long-term storage of personal data even after you’ve ceased using their service.😳
• Although they claim to delete or anonymize data when there's no business need, they may keep it in isolated storage or backup archives, which could potentially be a loophole to hold onto user data indefinitely.😱
• The company retains the right to hold onto your personal data to comply with legal, tax, or accounting requirements. This could potentially allow your data to be accessed by third-party authorities.🤨* The policy states that data may be transferred to countries outside the EEA, Switzerland, or the U.K., areas that may not provide an adequate level of data protection as defined by EEA, Swiss, or U.K. laws. 🔍

• These transfers will occur using valid data transfer mechanisms like EU Standard Contractual Clauses, approved Binding Corporate Rules, approved codes of conduct, or certifications on the basis of permissible statutory derogations. 💼
• The company will comply with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework. However, the terms of these frameworks could supercede the terms of this privacy policy which could be a concern for users. 🔍
• The policy states that if conflicts arise, the Privacy Framework Principles, which may not be in the best interest of the users, will prevail. 🔴- The company collects personal identifiers such as your name, email, postal address, phone number, and device identifiers. 🟠

• Your personal data is disclosed to other companies within the Zendesk Group. 🟠
• The company discloses your data to service providers, like security and platform vendors. 🟠
• Your data is shared with third parties for completing transactions, like credit card processors. 🟠
• Personal data is disclosed to business partners for joint marketing or selling activities. 🟠
• Your information is disclosed to professional advisors like lawyers, accountants, and auditors. 🟠
• Your data may be shared in corporate transactions, like mergers or acquisitions. 🟠
• The company shares your data with companies that operate Cookies and Tracking Technologies. 🟠
• Your banking information (transactional data) is collected and shared within the Zendesk Group. 🔴